Another Preview Image Issue

Support
,
1

This project has multiple items in the gallery for which there are no preview image, and one for which there is no metadata. I’ve clicked refresh metadata several times on all of these. When I tested this I did not encounter the issue, either on local dev or on the sepolia test net, but it is possible I didn’t mint enough on the testnet. Is there a manual fix we can put in? Can you just re-run generating the preview images manually? In the future, should I avoid using capturePreview() because it is unreliable and opt for a timer instead?

Thanks
Tom

2

This has been days and my project is live. Could someone respond? Thanks.

3

Hi Tom — we’ll take a look today!

The issue appears with how you’ve configured preview captures. Did you test minting your project at scale, ie 100+ tokens?

We’ll see if we can rerun them manually but batch minting a testnet collection is highly recommended to avoid this in future.

4

Thanks for having a look. I can see that #72 now has metadata and a preview image. I did not test by batch minting on Sepolia, I didn’t realise there would be an issue. I don’t remember seeing that in your docs as a step we should do, may be I missed it. I did do it with studio and found no issues. I batched 100 several times there, and also farmed 200+ traits.
I can see you’ve just minted one yourself which has no preview image or metadata yet. Do you know what the issue is?

5

I’ve batch run 100 on the testnet project I have up and indeed, some did not generate a preview image, and it’s take a long time for them all to be captured. Can you shed some light on this? It’s not a computationally complex piece. One of the pieces which did not render a preview has a page load time of 225ms, followed by a draw time of less than 1s. As I remember these are not set to capture of a timer, but when capturePreview() is called. That’s only called from the draw loop, and as I’ve said I can’t see how it would time out.