Token doesn't show if reveal process was interrupted

Support
,
1

My process:

  1. After I minted a token reveal process was started and then stuck
  2. I’ve minted second token and waited till the end of the reveal process
  3. I’ve minted third token and when reveal process just started I’ve closed the page
  4. I’ve minted 10 tokens in one time and closed the page just after reveal process started

The result:

  1. First token minted but doesn’t show in the collection
  2. Second token minted and showing in the collection
  3. Third token minted but doesn’t show in the collection
  4. Other 10 tokens minted and showing in the collection

Collection size: 13 tokens
Collection grid shows: 11 tokens

The analysis:
It’s strange that single and multiple token mint processes works differently. Seems like the multiple mint token process creating metadata as a background job, but single token mint process make the same on a client side and when client interrupting this process the metadata doesn’t create at all.

Collection link

#1 token URI
#2 token URI
#3 token URI

1 Like
2

hey @zakharday I took a look and there was a system failure on our side from 4 pm PT to 5 pm PT yesterday, which is when you were minting on this collection. These tokens have been re-processed, but you shouldn’t expect this behaviour while minting tokens moving forward - client behaviour does not affect the reveal.

3

Thanks for the reply. As it’s not the issue I’ve mentioned, I’ll mark this topic as resolved.

4

Seems like here is the same problem. Could you please check and initiate the reprocessing process?